Frequently Asked Questions

May I use the free samples for commercial work?
Yes, the free samples may be used for commercial work.

Can I use the textures in my computer game?
Yes, the purchased and free sample textures you may incorporate it in a computer game you are creating.

What is sIBL?
It's a short for "Smart IBL" . It's a standard describing all informations and files needeed to provide fast and easy Image Based Lighting Setup.
sIBL-Gui is a free application for organizing your HDR images and setting up your scenes with a single click.

But you are not required to use sIBL-GUI to use these files. You can also set up you scenes as usual.

What is unclipped HDRI?
Unclipped hdri skies capture the real full dynamic range in a scene. Often when you somewhere find hdri maps that contain the sun you might wonder why the shadows just don't look sharp and your objects might have a blueish tint.
This happens when the brightness values of the sun are clipped, which means they might be cut off at maybe the half or even less. This also results in the sun becoming grey instead of having its redish color.

Recently we started to shoot all our outdoor scenes unclipped to get the full range of the scene and give you the best lighting results.

Sales Questions

What type of payment system do you use?

We use Share-it! as secure payment and delivery system. Share-it! is an e-commerce solution for selling software over the internet.

Order Process

1. Adding a product to the cart will redirect you to the shopping cart hosted by Share-it. From there you will be able to return to our website to add more products.

2. When you proceed to checkout, you will be redirected to Share-it's order process pages.
There you will enter your personal data in the order form and select the desired payment type and currency. If necessary, you will enter some additional details, such as your credit card information, if you're paying by credit card.

3. In the next step, you will take a quick look at all the information you have entered to be sure it's correct, and make corrections as needed.

4. Then you will submit the order. It will take a few seconds for our system to process your order, and then you will see the order confirmation page with the payment information and other information such as the download link. If, for instance, you paid by credit card, and Share-it is responsible for delivering the product you ordered, then you can generally count on receiving and using the product immediately.

Do I have a return policy?

No, like purchases of software, stock photography, and music downloads on the Internet, all purchases are considered final to prevent software piracy and reselling.